Loading Portfolio

Rissa Anne Gaspe

Rissa Anne Gaspe

Digital Solutions Architect

Transforming businesses through innovative web development, strategic automation, and cutting-edge digital solutions. With 14+ years of expertise in customer success, I blend technical mastery with business acumen.

View My Work

About Me

I'm a multifaceted professional with 14+ years of experience in customer success, digital innovation, and business technology. My journey spans from customer service excellence to strategic digital transformation.

With a degree in Nursing and training in modern tech stacks, I bring a unique blend of empathy, problem-solving, and technical expertise to every project. I'm passionate about helping businesses scale through intelligent automation, strategic marketing, and elegant web solutions.

14+
Years Experience
50+
Projects Delivered
20+
Skills Mastered

Key Strengths

Strategic Digital Transformation
Full-Stack Web Development
Team Leadership & Management
Business Process Automation
Customer Success Excellence
Multi-platform Integration

Skills & Expertise

A comprehensive toolkit for modern digital solutions

Web & Development
WordPress
Elementor
HTML/CSS
Web Design
Squarespace
Business Automation
Go High Level
Zapier
Make.com
ClickUp
AmorCRM
AI & Tools
Air.AI
ChatBot
Brevo
Overpass CRM
Click Up
E-Commerce & Platforms
Shopify
eBay
Squarespace
Digital Marketing
Platform Management
Design & Marketing
Photoshop
Graphic Design
Canva
Social Media Mgmt
Content Creation
Business Management
Project Management
Production Management
Talent Acquisition
Team Leadership
Cold Calling

Professional Experience

Production Manager
Scale Strategy Group
October 2023 – April 2024
Managed production operations, staff coordination, and email marketing campaigns using Go High Level and Click Up
Recruiting Specialist
JCSI
September 2021 – October 2023
Conducted candidate screening and interviews, booking appointment schedules and managing recruitment workflow
Appointment Setter & Cold Caller
Scale Strategy Group
September 2021 – October 2023
Outbound calling for B2B lead generation with high conversion rates for enterprise clients
Digital Marketing Specialist
Advisor Fuel
January 2020 – 2021
Lead generation, appointment setting, and strategic email marketing campaigns
Social Media Manager & Executive VA
Breakthrough Social
November 2019 – February 2020
Managed 10+ social media accounts, Shopify operations, and influencer outreach for e-commerce growth
ESL Online Educator
51Talk
May 2018 – March 2019
English language instruction to international students with focus on student engagement and performance

Featured Projects

📊
HR Performance Dashboard
Built comprehensive recruitment analytics dashboard with real-time KPIs and team leaderboards
Go High LevelPipedreamJSONBinAPI Integration
🛍️
E-Commerce Management Platform
Managed 10+ social media accounts and Shopify stores with integrated inventory system
ShopifySocial MediaContent StrategyGrowth Hacking
🎯
Lead Generation System
Developed automated lead generation pipeline with appointment scheduling integration
ClickUpGo High LevelAutomationCRM
🌐
Website Development & Design
Created professional websites using WordPress, Elementor, and Squarespace
WordPressElementorWeb DesignUX/UI
✉️
Marketing Automation Campaign
Strategic email marketing and SMS campaigns with personalized automation workflows
BrevoEmail MarketingSMSZapier
📱
Content Management System
Developed and managed multiple content calendars and social media strategies
CanvaContent StrategySchedulingAnalytics

Services I Offer

💻
Web Development
Custom websites and e-commerce platforms using modern technologies
⚙️
Business Automation
Streamline operations with Go High Level, Zapier, and Make integrations
📈
Digital Marketing
Email campaigns, social media management, and growth strategies
🎨
Graphic Design
Professional branding, graphics, and visual content creation
👥
CRM Solutions
Implementation and optimization of customer relationship systems
🤖
AI Integration
Implement AI tools and chatbots for enhanced customer experience

Let's Connect

Ready to discuss your next project or opportunity