Rissa Anne Gaspe

Digital Solutions Architect

Transforming businesses through innovative web development, strategic automation, and cutting-edge digital solutions. With 14+ years of expertise in customer success, I blend technical mastery with business acumen.

View My Work

About Me

I'm a multifaceted professional with 14+ years of experience in customer success, digital innovation, and business technology. My journey spans from customer service excellence to strategic digital transformation.

With a degree in Nursing and training in modern tech stacks, I bring a unique blend of empathy, problem-solving, and technical expertise to every project. I'm passionate about helping businesses scale through intelligent automation, strategic marketing, and elegant web solutions.

14+

Years Experience

50+

Projects Delivered

20+

Skills Mastered

Key Strengths

Strategic Digital Transformation

Full-Stack Web Development

Team Leadership & Management

Business Process Automation

Customer Success Excellence

Multi-platform Integration

Skills & Expertise

A comprehensive toolkit for modern digital solutions

Web & Development

WordPress

Elementor

HTML/CSS

Web Design

Squarespace

Business Automation

Go High Level

Zapier

Make.com

ClickUp

AmorCRM

AI & Tools

Air.AI

ChatBot

Brevo

Overpass CRM

Click Up

E-Commerce & Platforms

Shopify

eBay

Squarespace

Digital Marketing

Platform Management

Design & Marketing

Photoshop

Graphic Design

Canva

Social Media Mgmt

Content Creation

Business Management

Project Management

Production Management

Talent Acquisition

Team Leadership

Cold Calling

Professional Experience

Production Manager

Scale Strategy Group

October 2023 – April 2024

Managed production operations, staff coordination, and email marketing campaigns using Go High Level and Click Up

Recruiting Specialist

JCSI

September 2021 – October 2023

Conducted candidate screening and interviews, booking appointment schedules and managing recruitment workflow

Appointment Setter & Cold Caller

Scale Strategy Group

September 2021 – October 2023

Outbound calling for B2B lead generation with high conversion rates for enterprise clients

Digital Marketing Specialist

Advisor Fuel

January 2020 – 2021

Lead generation, appointment setting, and strategic email marketing campaigns

Social Media Manager & Executive VA

Breakthrough Social

November 2019 – February 2020

Managed 10+ social media accounts, Shopify operations, and influencer outreach for e-commerce growth

ESL Online Educator

51Talk

May 2018 – March 2019

English language instruction to international students with focus on student engagement and performance

Featured Projects

📊

HR Performance Dashboard

Built comprehensive recruitment analytics dashboard with real-time KPIs and team leaderboards

Go High LevelPipedreamJSONBinAPI Integration

🛍️

E-Commerce Management Platform

Managed 10+ social media accounts and Shopify stores with integrated inventory system

ShopifySocial MediaContent StrategyGrowth Hacking

🎯

Lead Generation System

Developed automated lead generation pipeline with appointment scheduling integration

ClickUpGo High LevelAutomationCRM

🌐

Website Development & Design

Created professional websites using WordPress, Elementor, and Squarespace

WordPressElementorWeb DesignUX/UI

✉️

Marketing Automation Campaign

Strategic email marketing and SMS campaigns with personalized automation workflows

BrevoEmail MarketingSMSZapier

📱

Content Management System

Developed and managed multiple content calendars and social media strategies

CanvaContent StrategySchedulingAnalytics

Services I Offer

💻

Web Development

Custom websites and e-commerce platforms using modern technologies

⚙️

Business Automation

Streamline operations with Go High Level, Zapier, and Make integrations

📈

Digital Marketing

Email campaigns, social media management, and growth strategies

🎨

Graphic Design

Professional branding, graphics, and visual content creation

👥

CRM Solutions

Implementation and optimization of customer relationship systems

🤖

AI Integration

Implement AI tools and chatbots for enhanced customer experience